Travel alerts

Information current as of August 3, 2020

If you're traveling to / through / from:

• Charleston, South Carolina (CHS)
• Greenville, North Carolina (PGV)
• Hilton Head, South Carolina (HHH)
• Jacksonville, North Carolina (OAJ)
• Myrtle Beach, South Carolina (MYR)
• New Bern, North Carolina (EWN)
• Savannah, Georgia (SAV)
• Wilmington, North Carolina (ILM)

Your change fee may be waived if you:

• Are traveling on an American Airlines flight
• Bought your ticket by August 1, 2020
• Are scheduled to travel August 3 - 5, 2020
• Can travel August 1 - 8, 2020
• Don't change your origin or destination city
• Rebook in the same cabin or pay the difference

Change your trip

If your trip is eligible, you can make a one-time change online. Here's how:

• Find your trip
• If your trip is eligible, you'll see the option to 'change trip' in the toolbar

Find your trip

Delay your trip

We’ll continue to waive change or cancellation fees to trips that include the listed cities for travel if you:

• Bought your ticket by August 1, 2020
• Are scheduled to travel August 3 - 5, 2020
• Can travel August 1 and up to 1 year of your original ticket date
• Wish to change your origin and destination cities

Changes must be:

• Booked by August 5, 2020
• Completed within 1 year of original ticket date; difference in fare may apply

These changes can’t be made online – you must contact Reservations.

Call Reservations

Call Reservations to change your trip.

Contact Reservations

Information current as of August 3, 2020

If you're traveling to / through / from:

All cities served by American

The change fee is waived if you:

• Booked an American Airlines flight
• Bought your ticket on or before September 30, 2020
• Are scheduled to travel March 1 - September 30, 2020
• Can travel on or before December 31, 2021

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel and rebook later

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

Travel must be completed on or before December 31, 2021. The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

Information current as of August 3, 2020

If you're traveling to / through / from:

• Beijing, China (PEK)
• Shanghai, China (PVG)

The change fee is waived if you:

• Booked an American Airlines flight
• Bought your ticket by June 30, 2020
• Are scheduled to travel January 24 - October 23, 2020
• Can travel February 1 - December 31, 2020
• Can change your origin or destination to Tokyo Narita (NRT)

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel, rebook later or request a refund

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

• Changes must be made by October 23, 2020
• Travel must start within 1 year of date the ticket was issued.
• The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

Request a refund

After you cancel your trip online, you may request a refund for the segments you haven’t flown if you cancel before your original trip departs.

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