Our Clean Commitment
Travel with confidence
We’re committed to giving you peace of mind when you travel with us. That’s why our planes receive electrostatic spraying once a week with an EPA-approved disinfectant. Plus, we’re the first airline to treat our planes with SurfaceWise®2, a breakthrough coating that provides enhanced protection by sustained killing of 99.9% of viruses, including coronaviruses, on surfaces. We’ve rolled out the treatment across our fleet. High-touch and public areas like tray tables, seatbelt buckles, armrests, window shades, seatback screens, doors and overhead bin handles continue to be cleaned before every flight.
We also provide PURELL® Advanced Hand Sanitizer in our lounges and hub airports across the U.S. and work with Vanderbilt University Medical Center for guidance on health matters and our cleaning procedures.
Latest research
The latest research shows how you can have more peace of mind flying with us today thanks to the measures we’ve implemented through our Clean Commitment.
Safety and air travel infographic Opens a PDF document in a new window.
Your check-in experience
Enhanced cleaning
Cleaning and sanitizing kiosks, ticket counters, passenger service counters and baggage service offices.
Hand sanitizing stations
PURELL® Advanced Hand Sanitizer dispensers are available before security areas in select locations.
Ticket counters
Agents are at alternating work stations and some kiosks are turned off to create more space.
Creating space
Physical distancing is encouraged throughout the check-in and security areas.
Face coverings
Face coverings are required for all team members and travelers in the airport – where your trip begins, where it ends and where you connect.
Plexiglass shields
Ticket counters have commercial-grade shields installed for added protection.
Touchless check-in
Select U.S. travelers can scan their boarding pass at the kiosk to automatically print bag tags.
In our lounges
Enhanced cleaning
Cleaning and sanitizing all areas of the club.
Hand sanitizing stations
PURELL® Advanced Hand Sanitizer dispensers are available in the club.
Touchless experience
Show your card or scan your boarding pass to enter. Foot-operated devices have been installed on restroom doors in some clubs.
GBAC STAR Accreditation
We're the first airline to achieve GBAC STAR™ Accreditation from the Global Biorisk Advisory Council, ensuring we have the proper procedures to respond to biological threats like COVID-19.
Plexiglass shields
Commercial-grade shields are installed at reception and service desks.
Food and drink service
Enjoy packaged snacks, a full-service bar with complimentary and premium beverages, or order from the menu on your mobile device.
Creating space
You'll see signs and floor decals to encourage spacing at the check-in desk and flexible seating to allow social distancing.
Face coverings
A face covering is required while you’re in the club, but you can remove it to eat or drink.
At the gate and boarding area
Expanded cleaning
Cleaning and sanitizing the gate and seating area more frequently.
Hand sanitizing stations
PURELL® Advanced Hand Sanitizer dispensers are available in key locations after security.
Plexiglass shields
Boarding gates and service desks have commercial-grade shields for added protection.
Creating space
We encourage physical distancing at the gate and while boarding the plane.
Boarding pass scanning
To limit physical interaction you'll scan your mobile or printed boarding pass.
Face coverings
A face covering is required in the airport and while flying on American, except for children under 2 years old.
On our planes
Sustained surface protection
We treat our planes with SurfaceWise®2, a breakthrough coating that provides enhanced protection by sustained killing of 99.9% of viruses, including coronaviruses, on surfaces. We'll continue treatment across our fleet in the coming months.
Hand sanitizer
Hand sanitizer is available on all flights.
Air filtration
Similar to hospital standards, HEPA filters on all mainline aircraft and most regional jets refresh the cabin air every 2 to 4 minutes.
High-touch and public areas
Deep cleaning tray tables, seatbelt buckles, armrests, window shades, seatback screens, doors and overhead bin handles.
Face coverings
For your well-being and those seated near you, a face covering is required during flight, but you can remove it to eat or drink.
Food and drink service
Food and drink service in the Main Cabin is limited. On some longer flights, snack bags are available when you board. You’re also welcome to bring your own snacks and soft drinks.
Enhanced catering measures
We've implemented additional cleaning and sanitation procedures in catering kitchens including additional sanitation of food prep areas, carts, and catering vehicles.
GBAC STAR Accreditation
We're the first airline to achieve GBAC STAR™ Accreditation from the Global Biorisk Advisory Council, ensuring we have the proper procedures to respond to biological threats like COVID-19.
Travel tips
Your safety and well-being is our top priority. If you’re traveling with us there are steps you can take to help prevent COVID-19 or other illnesses.
Don’t travel if you’re sick
During check-in all travelers must confirm they've been free of COVID-19 symptoms for the past 14 days. Staying home is the best way to protect yourself and others from getting sick.
Eat before you leave
Food and drink service is limited in the Main Cabin and based on flight length and destination, and some airport restaurants may be closed.
Carry your own hand sanitizer
The TSA allows you to bring up to 12 ounces of hand sanitizer in your carry-on bag.
Bring a face covering
It's required while flying on American, except for children under 2 years old. You're also required to wear one in the airport where your trip begins, where it ends and where you connect.
A recent Harvard University study estimates the use of face coverings on board may reduce infection risks from respiratory particles to less than 1%.
Download the American app
You can use the app to check in, pay for your bags, get your boarding pass and watch free shows on your flight.