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We’re here to make your travel journey easier. From the time you plan your trip until you arrive at your destination, we have everything you need in one place.
Download the American app for free and use it to manage your travel on the go.
We’re committed to giving you peace of mind when you travel. That’s why we’re the first airline to achieve GBAC STAR™ Accreditation from the Global Biorisk Advisory Council. This ensures we have the proper procedures to respond to biological threats like COVID-19.
Here’s more of what you can expect:
Face coverings are required by U.S. federal law at all times while indoors at airport and on board your flight. This includes if you’re visiting our clubs and lounges.
You can briefly lower or remove your face covering while actively eating, drinking or taking oral medication, but it must be worn between bites and sips.
Physical distancing is encouraged in the airport, including at check-in, security areas, the gate and while boarding the plane. For added protection, commercial-grade shields are installed at our service desks and counters.
We clean and sanitize high-touch surfaces in the airport, like kiosks, ticket counters and seating areas. On our planes, we deep clean tray tables, seatbelt buckles, armrests, window shades, seatback screens, doors and overhead bin handles. We also treat our planes with SurfaceWise®2, a breakthrough coating that provides enhanced protection by sustained killing of 99.9% of viruses, including coronaviruses, on surfaces.
To limit interaction, you can scan your boarding pass at the kiosk to automatically print your bag tags at most U.S. airports. At our clubs, show your card or scan your boarding pass to enter. And during boarding, you can scan your own mobile or printed boarding pass.
Food and drink service in the Main Cabin is limited. On some longer flights, snack bags are available in flight. You’re also welcome to bring your own snacks and soft drinks.
Enjoy packaged snacks, a full-service bar with complimentary and premium beverages, or order from the menu on your mobile device.
The airline industry is complex, and our short American Minute videos help make it easier to understand.
Clean air is a hot topic at American. But here's the thing, HEPA filters have been purifying aircraft cabin air since the '90s. Hear from Flight Attendant Jacqueline Brown as she shows you the ins-and-outs of how HEPA filters function on our flights.
It’s a law of science — opposites attract. And when they do, they create an electric charge that can be used with a solution to help fight the spread of coronavirus on surfaces like seats, tray tables and armrests.