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We’re committed to giving you peace of mind when you travel with us. That’s why we’re working with Vanderbilt University Medical Center to provide guidance on health matters and our cleaning procedures.
When you’re ready, our people can’t wait to take you to yours.
Cleaning and sanitizing kiosks, ticket counters, passenger service counters and baggage service offices.
Installing commercial-grade shields at ticket counters.
Locating agents at alternating work stations and turning off some kiosks to create more space.
Face coverings are required for all team members, and when local orders require it, we’re checking temperatures.
Encouraging physical distancing throughout the check-in and security areas.
Adding dispensers before security areas in select locations.
Cleaning and sanitizing all areas of the club and installing hand sanitizer stations.
Show your card or scan your boarding pass to enter. Foot-operated devices are being installed on restroom doors in some clubs.
Signs and floor decals to encourage spacing at the check-in desk and flexible seating to allow social distancing.
Seeking GBAC STAR™ Accreditation from the Global Biorisk Advisory Council to ensure we have the proper procedures to respond to biological threats like COVID-19.
Installing commercial-grade shields at reception and service desks.
Enjoy packaged snacks, a full-service bar with complimentary and premium beverages, or order from the menu on your mobile device.
For your well-being and others in the club, a face covering is strongly encouraged, but you can remove it to eat or drink.
Cleaning and sanitizing the gate and seating area more frequently.
Installing commercial-grade shields at boarding gates and service desks.
Adding dispensers in key locations after security.
Encouraging physical distancing at the gate and while boarding the plane.
You can now scan your mobile or printed boarding pass to limit physical interactions.
A face covering is required while flying on American, except for very young children or anyone with a condition that prevents them from wearing one. Be sure your face covering is on before you board the plane.
Expanded use of an EPA-approved, hospital-grade disinfectant that kills 99.9% of viruses and bacteria and lasts up to 7 days.
Similar to hospital standards, HEPA filters on all mainline aircraft and most regional jets refresh the cabin air every two to four minutes.
Deep cleaning tray tables, seatbelt buckles, armrests, window shades, seatback screens, doors and overhead bin handles.
Wipes or gels will be available on most international flights and some domestic flights over 900 miles.
For your well-being and those seated near you, a face covering is required during flight but you can remove it to eat or drink.
Food and drink service in the Main Cabin is limited. On some longer flights, snack bags will be available when you board. You’re also welcome to bring your own snacks and soft drinks.
We've implemented additional cleaning and sanitation procedures in catering kitchens including additional sanitation of food prep areas, carts, and catering vehicles.
Seeking GBAC STAR™ Accreditation from the Global Biorisk Advisory Council to ensure we have the proper procedures to respond to biological threats like COVID-19.
Your safety and well-being is our top priority. If you’re traveling with us there are steps you can take to help prevent COVID-19 or other illnesses.
Beginning June 30, we’ll ask all travelers during check-in to confirm they have been free of COVID-19 symptoms for the past 14 days. Staying home is the best way to protect yourself and others from getting sick.
Food and drink service is limited in the Main Cabin and based on flight length and destination, and some airport restaurants may be closed.
The TSA now allows you to bring up to 12 ounces of hand sanitizer in your carry-on bag.
It’s required while boarding and during the flight, except for very young children or anyone with a condition that prevents them from wearing one.
You can use the app to check in, pay for your bags, get your boarding pass and watch free shows on your flight.
