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Special Assistance
Oxygen And Medical Devices

Therapeutic Oxygen

Advance Notice Required

Please make your reservations at least two (2) business days prior to your travel date for domestic itineraries and three (3) business days for international travel. Aviation Mobility, our oxygen provider, will contact you regarding medical paperwork requirements and will position the oxygen cylinder(s) at your point of boarding prior to your arrival.

72-hours advance notice is required for cancellations of therapeutic oxygen to ensure reusability of the oxygen unit.

Flow rates from 0.5 to 6 liters per minute are available. Please call Reservations and indicate that you will need to travel with oxygen. A Special Assistance Coordinator will call you and discuss your arrangements.

Air Carrier Owned Oxygen Supply (Inflight Only)

The Federal Aviation Administration (FAA) requires that oxygen on airplanes be dispensed from approved containers available through the airline only, so you may not use your own. If you require oxygen at the airport before departure, during your connection or at your destination, you will need to make separate arrangements. American Airlines is authorized to dispense oxygen during flight only.

The charge for inflight oxygen service is $100 per segment.

Oxygen is not available on American Eagle.

Portable Oxygen Concentrators (POCs)

The following POCs are approved for use onboard our aircraft:

  • AirSep FreeStyle
  • AirSep Lifestyle displaying an RTCA sticker
  • Delphi Evo Central Air
  • Devilbiss Healthcare iGo
  • Inogen One
  • Inogen One G2
  • Invacare Solo2
  • Invacare XPO2
  • International Biophysics (Inova Labs) LifeChoice
  • Oxlife Independence
  • Respironics Inc. EverGo
  • SeQual Eclipse, models 1,2 and 3

POCs fit under the double seat side on American Eagle aircraft. Please contact Reservations for assistance with seat selection.

Note: FAA Regulations forbid the carriage of other personal oxygen units including those that contain compressed or liquid oxygen, because they are classified as Hazardous Materials.

Travel Requirements and Restrictions

Once travel plans are finalized, please contact Reservations at least 48 hours in advance of travel to advise us you will be using one of the approved POCs during flight. You will be contacted by Aviation Mobility, our oxygen provider, to help you meet all battery and medical paperwork requirements.

Battery Requirements

Aviation Mobility will verify the proper number of fully charged batteries that will be required to power the device for at least 150% of the expected maximum flight duration. The number of batteries will be based on the oxygen flow rate listed on your medical certificate. The battery requirements may differ from the manufacturer's recommendation to cover air travel time and unexpected delays.

All batteries must be transported in carry-on (not checked) baggage and must be packed in a manner that protects them from damage or short circuits. Your portable oxygen concentrator, as well as the baggage containing the batteries, is exempt from the normal carry-on limitation of one piece plus a personal item.

Medical Certificate

If you will be using a POC onboard, your physician must approve your travel. A signed medical statement advising your flow rate is required from your physician. Aviation Mobility will assist you with completing this statement.

The Physician's Statement must state:

  • That the user of the device has the physical and cognitive ability to see, hear, understand, and take appropriate action in response to the device's aural and visual cautions and warnings.
  • That oxygen use is medically necessary for all or a portion of the trip and must be specific to which portion if required oxygen use is not continuous.
  • The required oxygen flow rate in liters per minute (LPM), corresponding to the pressure in the aircraft cabin under normal operating conditions.

Additional Requirements

Your POC must be free of oil, grease or other petroleum products and in good condition, free from damage or other signs of excessive wear or abuse.

If you are connecting to another airline or codeshare flight, contact the operating carrier or other airline for their rules on traveling with portable oxygen concentrators.

Please inform the airport agent that you intend to use a POC onboard the aircraft. The agent may ask to verify your medical statement, so please keep it with you at all times.

During Flight

Your POC must fit underneath the seat in front of you. You may not sit in an emergency exit seat, a bulkhead seat or any seat that blocks another passenger's access to the aisle. You may use your POC while moving about the cabin as long as the "Fasten Seat Belt" sign is not illuminated.

Aircraft Powerports

Some American Airlines aircraft are equipped with DC powerports, however, due to different aircraft types, configurations, and seating arrangements, the availability of a powerport and continuous power flow cannot be guaranteed. Therefore, you must bring a supply of batteries adequate for powering your POC the entire time it is in use. In the event a powerport is available at your seat, it may only be used during flight and may not be used during taxi, takeoff, and landing. Use of a powerport requires a DC power accessory obtained from your POC manufacturer.